Terms and Conditions
Please read these Terms of Service (collectively with Plovgh, Inc.'s Privacy Policy , the "Terms of Service") fully and carefully before using http://www.plovgh.com (the "Site") and the services, features, content or applications offered by Plovgh, Inc. ("we," "us," or "Plovgh") (collectively with the Site, the "Services"). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.
Please read these Terms of Service (collectively with Plovgh, Inc.'s Privacy Policy , the "Terms of Service") fully and carefully before using http://www.plovgh.com (the "Site") and the services, features, content or applications offered by Plovgh, Inc. ("we," "us," or "Plovgh") (collectively with the Site, the "Services"). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.
- Acceptance of Terms.
- By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, posting content on the Site and ordering products, you agree to these Terms of Service and all other operating rules, policies and procedures that may be published from time to time on the Site by Plovgh, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.
- Certain of the Services may be subject to additional terms and conditions specified by Plovgh from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.
- These Terms of Service apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services, registered or otherwise.
- Modification. Plovgh reserves the right, at its sole discretion, to modify or replace any of these Terms of Service, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature or content) at any time by posting a notice on the Site or by sending you notice through the Services or by e-mail. Plovgh may also impose limits on certain features of the Services or restrict your access to parts or all of the Services without notice or liability. It is your responsibility to check these Terms of Service periodically for changes. Your use of the Services following any changes to these Terms of Service constitutes acceptance of those changes. If you do not accept such changes, then you must stop using the Services and your membership, if applicable, will be cancelled.
- Eligibility. You represent and warrant that you are at least 13 years of age. If you are under age 13, you may not, under any circumstances, use the Services. Plovgh may, in its sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation.
- Registration. While some features of the Services are available to unregistered users, for broader access to the Services you must register with Plovgh (creating an "Account"). In order to register, you must provide an accurate e-mail address, select a username and select a password. You are responsible for maintaining the accuracy of the e-mail address that you provide to Plovgh to be associated with your Account, including by updating it when necessary. Regarding usernames, you shall not (i) select or use, as your username, the name of another person with the intent to impersonate that person; (ii) select or use, as your username, a name subject to any rights of a person or entity other than you without appropriate authorization; or (iii) select or use, as your username, a name that is otherwise offensive, vulgar or obscene.
- Account Security.You are solely responsible for the activity that occurs on your Account and for keeping the password for your Account secure. You are not permitted to use another Account without permission. You must notify us immediately of any breach of security or other unauthorized use of your Account. You should never publish, distribute or post login information for your Account.
- Plovgh Services.
- Description.One of the Services offered by Plovgh is the ability to purchase items, including foodstuffs (the "Items") from providers or producers (the "Sellers") that Sellers or Transporters will deliver and/or ship to an agreed upon place. Plovgh serves as a virtual farmstand where you can select items for pickup at a centralized location. Plovgh is not a retailer or producer of the Items that you purchase but rather simply serves as a means for connecting buyers and Sellers. As such, Plovgh Services are not available in all locations - Plovgh needs to have an active Pickup Point with a minimum number of potential buyers for Sellers to make their products available to you through the Services.
- Ordering.When a Seller has items that it desires to sell, the Seller posts on the Site, or sends an e-mail with, a description of the Items and the quantities available. You may place orders for Items through the Services, specifying, at minimum, the Items and the quantity ordered ("Orders"). Orders are not considered accepted by Plovgh unless and until you receive a conformation from Plovgh, either through the Services in some manner or by electronic mail or other messaging service. By registering for the Service, you consent to Plovgh contacting you by email or the other methods that you approve. Your Order is contingent on (i) a sufficient number of other users Ordering the Items and (ii) the Seller accepting the Order. We will notify you by e-mail or otherwise through the Services once we receive confirmation of the Order. On receipt of that confirmation, you will be charged the specified amount for your Order.
- Payment Terms.
- Method.Payments must be made through PayPal and you acknowledge that your interactions with PayPal are governed by its legal terms. When users elect to make a purchase, they are forwarded to PayPal, which invoices them for payment. Plovgh may, in the future and at its sole discretion, elect to support other payment methods.
- Receipt.Payment is deemed received when PayPal has confirmed a transfer of funds to Plovgh.
- Delivery.Plovgh will use its commercially reasonable efforts to make the Items available for pickup at the time and place indicated in your Order confirmation. Please understand that for the Services to operate properly for all community members and users, everyone must play by the rules and pick up Items ordered at the specified times and locations. You acknowledge and agree that the selected pickup location and time are your only chance to receive the ordered Items, and that if you miss this window, you forfeit the Items and Plovgh will not issue you a refund. Plovgh may, in its sole discretion, offer you the opportunity to receive the Items in another manner or at another time and location.
- Scheduling Adjustments.From time to time, Plovgh may need to change the scheduled time and place for pickup of Items due to, for example, inability of the Sellers to deliver the Items to the specified pickup location. In such cases, Plovgh shall provide you with as much advance notice of the scheduling adjustment as possible, by electronic mail or through the Services. You acknowledge and agree that Plovgh is not responsible to you, in any way, for losses due to such scheduling adjustments.
- Method.Payments must be made through PayPal and you acknowledge that your interactions with PayPal are governed by its legal terms. When users elect to make a purchase, they are forwarded to PayPal, which invoices them for payment. Plovgh may, in the future and at its sole discretion, elect to support other payment methods.
- Rejection; Refunds.
- Rejection.You may only reject Items within twenty-four (24) hours of pickup. Please contact Plovgh's customer care department ([email protected]) with your name, account name, a detailed description of the Items purchased, the time and location of pickup, and the reasons for your rejection. Plovgh may ask you to return the Items. If notice is not timely received, you forfeit your opportunity to seek a refund.
- Rejection.You may only reject Items within twenty-four (24) hours of pickup. Please contact Plovgh's customer care department ([email protected]) with your name, account name, a detailed description of the Items purchased, the time and location of pickup, and the reasons for your rejection. Plovgh may ask you to return the Items. If notice is not timely received, you forfeit your opportunity to seek a refund.
- Refunds.
- Rejected or Undelivered Items.For Items that have been properly rejected or that were never delivered, you may submit a request for a refund by electronic mail specified above.
- Delivered Items.Items that have been delivered and received by you are eligible for refunds as specified above.
- Items Not Picked Up.Items that have not been picked up by you on a scheduled date and time are ineligible for refunds and Plovgh shall not grant any refunds on same.
- Rejected or Undelivered Items.For Items that have been properly rejected or that were never delivered, you may submit a request for a refund by electronic mail specified above.
- Description.One of the Services offered by Plovgh is the ability to purchase items, including foodstuffs (the "Items") from providers or producers (the "Sellers") that Sellers or Transporters will deliver and/or ship to an agreed upon place. Plovgh serves as a virtual farmstand where you can select items for pickup at a centralized location. Plovgh is not a retailer or producer of the Items that you purchase but rather simply serves as a means for connecting buyers and Sellers. As such, Plovgh Services are not available in all locations - Plovgh needs to have an active Pickup Point with a minimum number of potential buyers for Sellers to make their products available to you through the Services.
- Sellers on Plovgh.
- If you are a provider or producer of Items, you may sign up for Plovgh and sell Items through the Services. In order to sign up, you must provide the registration information indicated above. You will also be asked to fill out an online form describing your farm and what items you would like to sell. Upon acceptance of your application by Plovgh, you will be asked to create a profile, post available harvest to the site, and join Farm Exchanges.
- If we come to an agreement on a sale, we will enter into a separate agreement (a "Seller Order") with you that will describe the terms and conditions of the sale.
- We encourage you to complete a Seller profile on the Site, so that users can get to know you and provide comments on your business and Items. This is an excellent opportunity to promote your business by describing how you are different from other Sellers. Any Content (as defined below) that you post on the Site is subject to these Terms of Service.
- Once a Seller Order has been completed, and a sale has taken place, we will send you a packing list and shipping labels and packaging supplies, as necessary. You pack the orders and either pack and ship or deliver to a Farm Exchange as specified in the applicable Seller Order.
- Content.
- Definition.For purposes of these Terms of Service, the term "Content" includes, without limitation, text, videos, audio clips, written posts and comments, information, data, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services.
- User Content.All Content added, created, uploaded, submitted, distributed, or posted to the Services by users, whether publicly posted or privately transmitted (collectively "User Content"), is the sole responsibility of the user who originated that Content. You acknowledge that all Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. When you delete your User Content, it will be removed from the Services. However, you understand that certain User Content will remain available.
- License to Plovgh.By submitting User Content through the Services, you hereby do and shall grant Plovgh a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Site, the Services and Plovgh's (and its successors' and assigns') business, including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) or the Services in any media formats and through any media channels (including, without limitation, third party websites and feeds). You represent and warrant that you have all rights to grant such a license without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.
- Plovgh Content.The Services contain Content specifically provided by Plovgh or its partners and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.
- Use License.Subject to these Terms of Service, Plovgh grants each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use the Content, solely for personal, non-commercial use as part of using the Services. Use, reproduction, modification, distribution or storage of any Content for other than personal use is expressly prohibited without prior written permission from Plovgh, or from the copyright holder identified in such Content's copyright notice.
- License to Users.You also hereby do and shall grant each user of the Site and/or the Services a non-exclusive license to access your User Content through the Site and the Services, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content.
- Availability of Content.Plovgh does not guarantee that any Content will be made available on the Site or through the Services. Further, Plovgh has no obligation to monitor the Site or the Services. However, Plovgh reserves the right to (i) remove, edit or modify any Content in its sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if Plovgh is concerned that you may have violated these Terms of Service), or for no reason at all and (ii) remove or block any Content from the Services.
- Definition.For purposes of these Terms of Service, the term "Content" includes, without limitation, text, videos, audio clips, written posts and comments, information, data, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services.
- Rules of Conduct.
- You agree not to use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity in connection with the Services.
- You shall not, and shall not permit any third party to, either (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content (including User Content) on or through the Service that:
- infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty;
- is unlawful, such as content that is threatening, abusive, harassing, defamatory, libelous, fraudulent, invasive of another's privacy, or tortuous;
- constitutes unauthorized or unsolicited advertising, junk or bulk e-mail ("spamming");
- contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of Plovgh or any third party;
- impersonates any person or entity, including any employee or representative of Plovgh;
- includes anyone's identification documents or sensitive financial information; or
- is otherwise determined by Plovgh to be inappropriate at its sole discretion.
- You shall not: (i) take any action that imposes or may impose (as determined by Plovgh in its sole discretion) an unreasonable or disproportionately large load on Plovgh's (or its third party providers') infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iii) bypass any measures Plovgh may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (iv) run any form of auto-responder or "spam" on the Services; (v) use manual or automated software, devices, or other processes to "crawl" or "spider" any page of the Site; (vi) harvest or scrape any Content from the Services; or (vii) otherwise take any action in violation of Plovgh's guidelines and policies.
- You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any aspect, feature or part of the Services, except to the limited extent applicable laws specifically prohibit such restriction; (ii) modify, translate, or otherwise create derivative works of any part of the Services; or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.
- Plovgh also reserves the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to: (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce these Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to user support requests; or (v) protect the rights, property or safety of Plovgh, its users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam prevention.
- Third Party Services.The Services may contain links to, or otherwise permit you to connect to, other websites, services or resources on the Internet, such as Twitter, Facebook, Google, and other websites, services or resources may contain links to the Services. When you access these third party websites, services or resources, you do so at your own risk. These other resources are not under the control of Plovgh, and you acknowledge that Plovgh is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply endorsement by Plovgh or any association with its operators. You further acknowledge and agree that Plovgh shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Content, goods or services available on or through any such website or resource.
- Termination.Plovgh may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your Account. If you wish to terminate your Account, you may do so by following the instructions on the Site. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
- Warranty Disclaimer.
- Plovgh has no special relationship with or fiduciary duty to you. You acknowledge that Plovgh has no control over, and no duty to take any action regarding:
- which users gains access to the Services;
- what Content you access via the Services;
- what effects the Content may have on you or your business;
- how you may interpret or use the Content; or
- what actions you may take as a result of having been exposed to the Content.
- You release Plovgh from all liability for you having acquired or not acquired Content through the Services. The Services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. Plovgh makes no representations concerning any Content contained in or accessed through the Services, and it will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services.
- Plovgh serves as a conduit between Sellers and end consumer buyers. Plovgh does not take title to Items, but simply coordinates the sale, purchase and delivery of Items placed for sale on Plovgh. As such, Plovgh takes no responsibility for the quality or descriptions of Items sold through the Services. End users of Plovgh are responsible for determining if Items are suitable for their requirements. You release Plovgh from all liability due in any way to any Items, particularly if said Items are foodstuffs. You acknowledge and agree that Sellers, and not Plovgh, are responsible for the conditions of Items and for following any applicable regulations, including but not limited to regulations of the United States Food and Drug Administration and any local health and safety requirements.
- THE SERVICES, CONTENT AND ANY ITEMS YOU PURCHASE ARE PROVIDED "AS IS", "AS AVAILABLE" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. PLOVGH, AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (IV) ANY ITEMS ARE FREE FROM DEFECTS; OR (V) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
- ELECTRONIC COMMUNICATIONS PRIVACY ACT NOTICE (18 USC 2701-2711): PLOVGH MAKES NO GUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON THE SERVICES OR ANY WEBSITE LINKED TO THE SERVICES. Plovgh will not be liable for the privacy of e-mail addresses, registration and identification information, disk space, communications, confidential or trade-secret information, or any other Content stored on Plovgh's equipment, transmitted over networks accessed by the Services, or otherwise connected with your use of the Services.
- Plovgh has no special relationship with or fiduciary duty to you. You acknowledge that Plovgh has no control over, and no duty to take any action regarding:
- Indemnification.You shall defend, indemnify, and hold harmless Plovgh, its affiliates and each of their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to your use or misuse of, or access to, the Site, Services, Content, purchased Items, or which otherwise arise from your User Content, violation of these Terms of Service, or infringement by you, or any third party using your Account, of any intellectual property or other right of any person or entity. Plovgh reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will assist and cooperate with Plovgh in asserting any available defenses.
- Limitation of Liability.IN NO EVENT SHALL PLOVGH, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, SUPPLIERS, REPRESENTATIVES OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES, INCLUDING (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING); (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION); (III) FOR ANY LOSS OR INJURY RELATING IN ANY WAY TO ITEMS, SALE OF ITEMS, USE OF ITEMS AND DELIVERY OR PICKUP OF ITEMS. NOTWITHSTANDING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL SUCH LIABILITY EXCEED ANY DAMAGES IN EXCESS OF ANY AMOUNT THAT YOU PAID FOR THE PARTICULAR ITEMS FROM WHICH THE CLAIM AROSE, IN THE AGGREGATE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
- Governing Law and Jurisdiction.These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, including its conflicts of law rules, and the United States of America. You agree that any dispute arising from or relating to the subject matter of these Terms of Service shall be governed by the exclusive jurisdiction and venue of the state and federal courts of New York County, New York.
- Miscellaneous.
- Entire Agreement and Severability.These Terms of Service are the entire agreement between you and Plovgh with respect to the Services and use of the Site, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Plovgh with respect to the Site. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable.
- Force Majeure.Plovgh shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Plovgh's reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
- Assignment.These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with Plovgh's prior written consent. Plovgh may assign, transfer or delegate any of its rights and obligations hereunder without consent.
- Agency.No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.
- Notices.Unless otherwise specified in these Term of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.
- No Waiver.The failure of Plovgh to enforce any part of these Terms of Service shall not constitute a waiver of its right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance, does not mean that we will do so in the future. In order for any waiver of compliance with these Terms of Service to be binding, Plovgh must provide you with written notice of such waiver, provided by one of its authorized representatives.
- Headings.The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.
- Entire Agreement and Severability.These Terms of Service are the entire agreement between you and Plovgh with respect to the Services and use of the Site, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Plovgh with respect to the Site. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable.
- Contact. Visit the Contact page.